Strategy × Technology × Delivery
From Navy nuclear reactors to the C-suite, from rescuing failing programs to building products from scratch — the approach is the same.
01
Where the systems thinking comes from
Widely acknowledged as the most academically demanding program in the U.S. military. Nuclear physics, reactor engineering, thermodynamics — learned under pressure, applied under pressure while running reactors at sea.
02
President & COO
Took over with just over a month of cash at the current burn rate. Reinvigorated investors, rebuilt sales, defined new products, rebuilt the core platform, drove to profitability, and delivered a successful exit. Not consulting about a turnaround — owning it.
03
Sell, build, deliver — and rescue
Sold, built, and delivered across Fortune 500 clients in CPG, retail, pharma, travel and entertainment, and technology. Built delivery playbooks from hard-won rescue lessons. Co-founded a global architect community that became the Deloitte Certified Architect Program.
04
AI strategy & enterprise transformation
Delivered transformations at global consumer and travel brands. Leading AI strategy, building agentic AI frameworks and go-to-market approaches that help people understand AI isn't magic: we plan, we build, we learn together.
From the person at the desk to the database that stores it all.
When a client describes an onboarding problem, six analyses run at once:
employee_experience
Friction points, time-to-productivity
process_gaps
Handoffs between HR, IT, Facilities, Payroll
system_architecture
Ticketing, identity, provisioning
data_flows
What triggers what, where things break
change_management
Who adopts, who resists, and why
commercial_implications
Scope, phases, pricing
This isn't a methodology. It's pattern recognition from having been the rescue guy, the product guy, the sales lead, and the delivery lead — often on the same program.
Programs don't fail because of bad technology.
They fail because of missing requirements, misaligned stakeholders, scope ambiguity baked into contracts, and teams building without a shared definition of done. Feeding those lessons back into contracts, requirements, and delivery process is the difference.
Case: the inherited AI chatbot
Inherited a troubled engagement where development started without documented requirements — every stakeholder had a different mental image of done. Diagnosed the root cause, reset expectations, reframed existing work as foundational infrastructure, ran structured requirements sessions, and built a north-star vision the client took to their C-suite.
When a consumer asks an AI for a recommendation and your brand isn't in the answer, you don't rank lower — you don't exist. Built Radar, an AI-visibility intelligence platform, and the consulting practice around it.
The $3–5 trillion shift as agents start transacting. Built the point of view, the training, and the foundation to productize consulting and delivery offerings.
North-star visions for shared services built on agentic AI with human-in-the-loop governance — the Human+AI autonomy model, productized.
AI applied to sales, service, marketing, and engagement — frameworks for autonomous interaction that keep humans meaningfully in the loop.
"I don't just see the strategy or the technology or the delivery challenge. I see how they connect."
If you have a program that's wobbling, an AI strategy that's all slideware, or a market shift you can't quite name yet — bring it.
walter@thatwaltguy.com